Cookie Policy

This Cookie Policy explains how Familare uses browser local storage and what limited technical data our website collects when you visit. We have kept our use of storage and tracking technology to a minimum, and we do not use advertising or behavioural tracking cookies.

1. What are cookies?

Cookies are small data files that a website can store in your browser. They are commonly used to remember preferences, keep you signed in, or track your behaviour across websites. Our website does not use traditional cookies for tracking or marketing purposes. Instead, we use browser local storage — a similar but distinct mechanism — for one specific functional purpose described below.

2. What we store and why

The table below lists every item we store in your browser and the reason for it.

This is the only item we store in your browser ourselves. We do not read, write, or access any other browser storage.

3. Third-party services

Our website loads resources from a small number of third-party services. These services may store their own cookies or access limited technical data as part of their standard operation. We do not control their storage practices.

Each of these services may log your IP address and browser information as part of serving their content. Their data practices are governed by their own privacy policies. We select third-party providers that operate with reasonable data practices and do not use these services for behavioural tracking on this website.

4. What we do not use

To be clear about our approach, we do not use:

• advertising or retargeting cookies;
• analytics tracking cookies (such as Google Analytics);
• social media tracking pixels;
• cross-site tracking technologies;
• fingerprinting or device identification techniques.

5. Your choices

When you first visit our website, a notice will appear at the bottom of the page explaining our use of local storage. You can dismiss this notice to acknowledge it. Your choice is saved in browser local storage under the key shown in the table above.

You can withdraw this preference at any time by clearing your browser's local storage or site data. Instructions for doing this vary by browser; you can usually find the option in your browser's privacy or storage settings. Clearing site data will cause the cookie notice to reappear on your next visit.

You can also prevent websites from using local storage by adjusting your browser settings, though this may affect how some websites function.

6. Server logs

Our web server automatically records standard access log data when you visit any page. This includes your IP address, the pages you viewed, your browser type, and the date and time of each request. This data is used only for server security and operational purposes and is not used to identify individual visitors or build behavioural profiles.

7. Changes to this policy

If we change how we use storage technology on this website, we will update this page and revise the date at the top. We encourage you to check this page periodically if you want to stay informed of any changes.

8. Contact us

If you have any questions about this Cookie Policy or how we handle data on our website, please contact us:

• Post: Familare, 11 Jalan Tun Razak, 50400 Kuala Lumpur, Wilayah Persekutuan
• Telephone: +60 3 2697 4318
• Email: [email protected]
• Hours: Tuesday–Saturday 9am–6pm, Sunday 10am–3pm